All fees submitted and purchases finalized on crikoo1 for joining Fantasy Cricket activities are considered non-returnable. Every transaction is regarded as final. We recognize the importance of user satisfaction, hence only those disputes backed by clear evidence of error will be reviewed.
If you suspect any incorrectness in a transaction/purchase or a fee made via crikoo1, and you’re dissatisfied with the outcome, it is necessary to report this to us within three calendar days from the transaction date. We’ll examine the claim and provide a resolution based solely on our internal judgment.
crikoo1 reserves the right to cancel any match(es) at its sole discretion, with or without justification, and will refund all associated entry fees to impacted participants within 1 to 3 working days.
crikoo1 prohibits users from accessing game rooms once the event linked to that lobby (as denoted by the Series) has commenced.